Mystery dining, also known as "secret dining" or "mystery guesting," is a technique used by restaurant businesses to assess the quality of their service and food offerings. Like mystery shopping, which is used by companies across various industries to evaluate customer service, mystery dining involves a "mystery diner" who visits a restaurant and provides an anonymous evaluation of their experience
When customers visit your restaurant, they expect to be served delicious food on a well-presented plate that appeals to their eyes as well as their appetite. But what happens if the meal is boxed up and sent to the customer’s home?
It's time to rethink your mystery dining contract. You want more visits and more insights but you also want lower costs. With Tipps new unlimited and unique pricing model, you can get all three with a single plan that includes as many visits as you need at a lower cost. The most significant benefit of this model is that it's cheaper for restaurants.